Privacy overview
Rocket Riches Casino collects and uses information needed to operate a casino account, process payments, maintain security, provide support and meet legal or responsible gambling obligations. The policy is written for Canadian visitors and uses plain language so players can understand the main data categories before creating an account. It also explains why some information is requested at different stages: registration data opens the account, payment data supports deposits and withdrawals, device data helps protect access, and responsible gambling notes help honour limits or exclusion choices.
Information we collect
The information requested depends on the task being completed. Registration, payment, withdrawal, support and safety tools require different data fields and retention periods. Rocket Riches Casino aims to keep those requests proportional to the purpose, so routine browsing does not require the same information as a withdrawal review or a responsible gambling action.
| Data type | Purpose | Retention approach |
|---|---|---|
| Account details | Create login access, identify the player and provide support. | Kept while the account is active and as required for legal records. |
| Payment records | Process CAD deposits, withdrawals, refunds and fraud checks. | Stored according to financial and compliance requirements. |
| Device and session data | Protect accounts, prevent abuse and improve platform performance. | Reviewed periodically and limited where no longer needed. |
| Support and safer gambling notes | Resolve player requests, apply limits and manage responsible gambling actions. | Kept where needed to honour player protection decisions. |
Cookies and similar technology
Cookies may support login continuity, fraud prevention, preference storage, analytics and promotion routing. Players can adjust browser settings, though blocking essential cookies may affect account access. Non-essential measurement tools are used to understand broad page performance, such as whether payment guidance, promotion cards or help links are easy to reach. Cookie choices do not change the need for identity checks when a player deposits, withdraws or asks support to change account details.
Commercial start-route tracking
Commercial CTAs use the /start/ route so the site can keep player routing consistent while avoiding direct outbound promotion URLs in visible page markup.
When data may be shared
Information may be shared with payment processors, verification providers, security partners, support systems or legal authorities when needed to operate the casino service, protect players or meet obligations. Rocket Riches Casino does not need every partner to see every record; the aim is to share the fields needed for the specific task, such as a payment reference for a cashier query or identity details for verification. Responsible gambling records may be retained where they are needed to honour a limit, timeout or exclusion request.
Your privacy rights
Canadian players can contact Rocket Riches Casino to ask about personal information and available rights. Some requests may require identity confirmation before action. Response timing can depend on the type of request, the need to protect another person's data, and any legal obligation to retain payment, security or safer-gambling records.
- Access: Ask what personal data is connected to your account.
- Correction: Request updates where account or contact details are inaccurate.
- Deletion: Ask for deletion where retention is not required by law, security or responsible gambling records.
- Restriction: Ask how certain processing can be limited or paused.
Privacy contact
Send privacy requests to admin@rocketriches-casino-ca.com with the account email, province or territory if relevant, and the action you want reviewed. Keep passwords, complete card numbers and unnecessary identity files out of the message. If a request concerns payments, include the approximate date and method rather than sensitive card details. If it concerns safer gambling, explain whether the question relates to limits, timeouts, self-exclusion or account closure so the support team can route it correctly.
Canada contact address: 100 King Street West, Suite 5700, Toronto, ON M5X 1C7, Canada